Air India Streamlines Cargo Operations Using Unisys Software Suite

The national carrier Air India recently upgraded its logistics software to Unisys Digistics, says a media release from the American global technology Unisys Corporation. Unisys Digistics is a logistics software suite from Unisys Corporation.


The software will enable the airline to streamline the process of cargo management from booking to accounting, automating and connecting the complete ecosystem. The software will help the airline to maintain consistent and accurate data, also provides greater transparency in matters related to the shipping status of the cargo.

Air India’s cargo operations are extensive, covering a network of 82 domestic and 41 international destinations. Besides being the largest carrier out of India, the airline provides ground handling services for foreign airlines at Indian airports through its subsidiary.

“Air India’s cargo business is growing fast, so we needed an integrated solution with the speed and flexibility to grow with our business and provide our customers with faster deliveries and greater visibility into their shipments,” said Nirbhik Narang, Executive Director-Cargo, Air India.

“Unisys is helping us implement a next-generation cargo platform that uses automated real-time data collection and processing to streamline processes. As it is integrated with our accounting system, it will enable prompt and accurate invoicing for the carriage of cargo for better credit control, less bad debts and ultimately more cash flow,” he added.

Air India has used Unisys technology for approximately 30 years. The new solution comes with three new modules on a software-as-service basis – Digi-accounting, Digi-mobile, and Digi-analytics – to streamline freight management. Besides, Unisys will provide a postal mail and parcel shipment scanning and tracking solution to allow the airline and customers to have full visibility of shipment progress.

“By automatically capturing and using a single data set throughout the process from booking to accounting, based on the trusted Air Waybill, Air India will be at the forefront of the cargo industry’s modernization and transformation to a connected cargo supply that will not only improve transparency for the airline’s customers, it will streamline processes and improve credit control and cash flow for the airline,” Rick Mayhew, vice president and general manager, Unisys Asia Pacific commented.

Reported By

Ria Lakshman Reporter

Ria is a lead news writer at Aviation Scoop. She writes from dawn to dusk, reads in the evenings, and draws at some ungodly hours. She loathes human interaction, and finds solace in the sweet, musky smell of old books, and rain. Find her on Twitter here - @rialakshman.

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