DGCA Asks Air India to Repair Its Aircraft Following a Passenger Complaint

After a passenger complained about the plane's shoddy condition on social media, the Directorate General of Civil Aviation (DGCA) has instructed Tata Group-owned Air India to fix it.

Highlights

  • After a passenger complained about the plane's shoddy condition on social media, the Directorate General of Civil Aviation (DGCA) has instructed Tata Group-owned Air India to fix it.
  • The flight will arrive in Kolkata on Monday night and will undergo repairs there.
  • The DGCA recently grounded a SpiceJet plane after a passenger complained about unclean seats and defective cabin panels.

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DGCA
On Monday, a passenger shared images of a shattered armrest on an Air India Airbus A320 aircraft with the registration number VT-EDF on social media.

After a passenger complained about the plane's shoddy condition on social media, the Directorate General of Civil Aviation (DGCA) has instructed Tata Group-owned Air India to fix it, according to PTI.

As a result, the DGCA instructed the airline to investigate and correct the problem as quickly as possible, according to authorities quoted by the news agency.

The flight will arrive in Kolkata on Monday night and will undergo repairs there.

The DGCA recently grounded a SpiceJet plane after a passenger complained about unclean seats and defective cabin panels. After all of the suggested modifications were completed, the SpiceJet plane flew to the skies a day later.

After winning the bid for Air India on 8 October last year, the Tata Group took control of the airline on 27 January.

The airline has lost preferred access to bilateral rights that are required to conduct flights to another country, according to a DGCA circular published on April 19.

For a country's airlines to operate international flights to another country, the two parties must first negotiate and execute a "bilateral air services agreement," which determines how many flights (or seats) can be flown per week from one country to the other.

Datchanapriya is a journalism and mass communication student from Chennai. Has always been passionate about writing and connecting with people.

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