Chhatrapati Shivaji Maharaj International Airport (CSMIA) celebrated its 13th annual passengers’ day last week between May 3-5, 2019. To commemorate the day, various fun customer engagement activities were curated at the prominent spots across both terminals of the airport.Chhatrapati Shivaji Maharaj International Airport (CSMIA) celebrated its 13th annual passengers’ day last week between May 3-5, 2019. To commemorate the day, various fun customer engagement activities were curated at the prominent spots across both terminals of the airport.
CSMIA also collaborated with Smaaash and brought sporting games to its passengers. There were gaming zones that included activities such as ‘Dance Off’, virtual biking and car racing competitions. Passengers were also invited to participate in Air Hockey, King of Hammer, Basketball, iBoxer, Sharp Shooter, etc. The entry to the games was free, and the winners received some hampers and goodies.
The activities were designed to enhance passenger experiences and help them relax before they board their flights, according to a press release by CSMIA.
Media presence was evident in the airport, especially channels such as Sony Pix, AXN, and Sony BBC Earth. 3-D photobooth installations where the characters from three channels popping out of television sets were established to engage passengers. Besides, some flash mobs and minions evenly entertained kids and adults. The television channels ran contests across both terminals where passengers won prizes and merchandises of their favourite TV characters.
Passengers day at CSMIA is a day to unite, engage and thank passengers for their patronage. With various brand collaborations and participation, the aim is to provide passengers with a memorable experience that they would cherish for months to come,Entertainment Activities Filled Mumbai Airport During the Week of Its 13th Annual Passengers’ Day CSMIA said.
Mumbai International Airport is built on the public-private-partnership between GVK-led consortium and Airports Authority of India (AAI). Recently, Mumbai airport integrated Terminal 2 enhancing the capacity of the airport to 40 million passengers and one million tons of cargo annually.