- IndiGo added its 100th aircraft in December 2015.
- The airline enjoys a 43% market share in the Indian aviation sector.
- The airline was recently blamed widely for its decision to charge for all seats during web check-ins.
Budget airline IndiGo has become the first Indian carrier to be in possession of 200 aircraft in its fleet. The airline recently added four new aircraft — two Airbus A320 CEO (VT-IKA and VT-IKB) and two A320 NEO (VT IZK AND VT-IZI). Its fleet comprised of 123 A320 CEO aircraft, 61 a320 NEO aircraft and 12 regional jets ATR.
IndiGo added its 100th aircraft on December 24, 2015. The rest 100 aircraft were acquired in a short span of three years. The airline has 43% of the market share in the Indian aviation sector and flew over 50 lakhs domestic passengers in October 2018.
In July – September 2018 quarter, IndiGo reported a loss of Rs. 652.1 crore compared to a profit of Rs. 552 crores at the same time last year.
IndiGo Web Check-In Charges
Recently, the airline suffered virtual spat from the citizens for its decision to charge for all web check-ins. “As per our revised policy, all seats will be chargeable for Web check-in. Alternatively, you may check-in at the airport for free. Seats will be assigned as per the availability,” the airline said in a tweet.
The policy makes the passengers travelling in group or solo who are okay with sitting separately and opt for free middle seats during web check-ins also need to pay for the seats. However, the passengers who do their check-ins at the airport check-in counters are free from these charges. The seat pricing varied from Rs. 100 to Rs. 800 depending upon the seat selection. Following the disagreement from the public, the aviation ministry announced its decision to examine airline’s new policy to see whether the practice falls within the purview of the unbundled pricing framework.
IndiGo later issued a clarification saying that some seats are available for free web check-ins at a particular period before departure in some categories of aircraft. “This is to clarify further that IndiGo customers will not compulsorily have to pay for the seats. The pricing is only for the advance selection of seats. When the customer checks in at the airport, the seats would be assigned for free,” IndiGo responded. The airline added that it is not the only airline that charges for web check-in seats and this is a common practice across the globe.
The service provider offers 1200 flights to 63 destinations across the globe.