October 9th, 2020 3:56 PM 0 COMMENTS

DGCA Publishes Guidelines to Issue Refunds for Tickets Booked in Lockdown

The statutory body for India’s aviation sector the Directorate General of Civil Aviation (DGCA) has published a comprehensive guideline for issuing refunds for the air tickets cancelled between March 25 to May 24. No domestic passenger flights operated in the country during this period due to COVID-19 pandemic and the resulted lockdown. The guidelines have come after six days of recent Supreme Court judgement asking airlines to offer a full... Read More

October 3rd, 2020 12:43 PM 0 COMMENTS

Supreme Court Endorses Credit Shell Policy to Refund Tickets Booked During the Lockdown

The Supreme Court asked the airlines to refund or provide a credit shell for the cost of tickets booked before COVID-19 pandemic for travels during the lockdown. The verdict came as a response to a petition filed by NGO Pravasi Legal Cell and Air Passengers Association seeking refunds for tickets booked before lockdown for travel during the lockdown. The civil aviation regulator Directorate General of Civil Aviation (DGCA) prepared a... Read More

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