Vistara, India's full-service carrier, emerged as the second largest domestic carrier by market share. The airline crossed the 1 million domestic passengers mark for the first time in July. As Vistara gets its third Boeing 787-9 Dreamliner and expands its presence, it looks like the airline is striving to offer an enhanced customer experience to its passengers.
As part of the same, the airline wants its passengers to experience Vistara by even making the bookings through its digital platforms. This move helps Vistara facilitate a smooth experience and deliver streamlined support if the customer faces any issues. Hence, Vistara is offering exclusive benefits to those passengers who book directly through its digital platforms under the Vistara Direct programme.
What is Vistara Direct?
As the name suggests, Vistara Direct is a programme to encourage passengers to book directly from the Vistara digital platforms, such as the website or mobile app and experience the Vistara service.
Vistara Direct Benefits:
Vistara Direct offers a set of exclusive benefits when you choose to book your tickets directly on the website airvistara.com or via the Vistara mobile app available on IOS and Android. The whole purpose is when booking directly with Vistara offers you the best, why book anywhere else?
1. Free Change/Cancellation within 24 Hours
One hassle which passengers sometimes face is flight rescheduling or cancellation. If you are a frequent flyer with erratic schedules, then you know the pain involved with Rescheduling tickets. But with Vistara Direct, passengers can effortlessly modify or cancel the booking within 24 hours without extra charges. For example, bookings made on Monday can be cancelled or changed without any fee till Tuesday midnight. Customers need to connect with Vistara Customer Service Center for any modifications or cancellations.
2. Earn 100 Bonus CV Points
Customers also get rewarded for booking directly with Vistara. Club Vistara members get to earn 100 Bonus CV points for Vistara Direct Bookings. The benefits apply to all bookings made on the Vistara website and app till 31st March 2023.
3. Special discounts
Vistara offers exclusive discounts to friends, family, students, senior citizens and the Indian Armed Forces personnel. So, passengers booking Direct through Vistara can enjoy these benefits as well.
4. On-going offer:
Vistara Direct Booking offers flat Rs 300 cashback when selecting MobiKwik as a wallet payment option. Passengers can use code 'VISMBK' to avail the benefit on a minimum transaction of Rs 4,000. The offer is valid till 30th September 2022.
Things to Know:
- Vistara Direct Benefits are applicable for Domestic Travel only and not applicable while travelling on Economy Lite fares.
- Bookings must be made at least seven days in advance.
- MobiKwik offer valid once per user per month.
- The service is only applicable on direct flights.
- In case of a change in bookings, the fare difference will have to be paid by the customer, and only the change free will be waived off. Other General terms and conditions apply.
Passengers get extra perks with direct bookings from Vistara to experience the best of services.