Vistara to Offer Wireless Streaming In-Flight Entertainment Service, Introduces a New Fare Type Economy Lite

Written By Published on September 15th, 2018 AT 4:54 PM

Vistara, has announced the introduction of ‘Vistara World’, its free inflight entertainment system with video and audio content of more than 70 hours streamed wirelessly onto personal handheld devices and laptops.

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Vistara World will be rolled out fleet-wide in August 2018, subject to regulatory approvals. It will offer a content-rich multimedia library that includes music in genres like Pop, Jazz, Blues, Rock, Electronica, English Retro and Indian, Bollywood and Hollywood movies of various categories such as Drama, Romance, Comedy, Thriller, Action, Adventure, etc., Indian and International short programs as well as a variety of reading material including Vistara’s inflight magazine.

As the highest-rated Indian airline on Skytrax and TripAdvisor, and winner of several “Best in Industry” awards, Vistara has consistently raised the bar for operations and service delivery in the Indian aviation industry in a short span of less than four years. The airline today serves 22 destinations with over 800 flights a week and a fleet of 21 aircraft.

Recently, Vistara expressed its intent to order a combination of firm and leased aircraft totalling 50 from the Airbus A320neo family as well as six firm Boeing 787-9 Dreamliner aircraft.

Vistara Freedom Fares What has changed?

As part of ‘Vistara Freedom Fares’, Economy Class fares are called ‘Lite’, ‘Standard’ and ‘Flexi’, while those for Premium Economy and Business Class are named ‘Value’, ‘Standard’ and ‘Flexi’.

Effective from August, 2018, travellers will have the freedom to choose from thoughtfully designed bundles of features and services at different price points for their preferred flight and class of service or select them à-la-carte, while never having to compromise on globally-praised service standards and an unrivalled inflight experience. The introduction of Vistara Freedom Fares is based on a comprehensive customer research and feedback, which helped the airline observe the need to offer services on a pay-for-what-you-value basis, given the changing preferences of new-age travellers. Vistara is the first full-service carrier in India to introduce the customer-centric model and redefine full-service flying, yet again.

Vistara Lite fares will be available in Economy Class only, and is a new category of fares for customers seeking simply the lowest fares, that does not include complimentary meals. However a buy-on-board option of snacks and drinks will be available. While ‘Economy Lite’ customers will continue to earn Club Vistara points, they will not earn elite-qualification ‘tier points’.

Vistara Economy Lite fares are not upgradeable, non-changeable and non-refundable (though taxes are always fully refundable). The free checked baggage allowance remains at 15kg, but is restricted to one piece of checked baggage only.

Vistara Value fares are available in Premium Economy and Business Class, and are designed for those who seek the most attractive fares in these classes. These fares are essentially the same as the competitive fares that are available today, and offer similar features as well as 100% CV and elite qualification points. Changes and cancellations are possible with a fee. ‘Value’ fares are, however, not upgradeable.

Vistara Standard fares, available in all classes, are priced at a reasonable add-on to ‘Lite’ and ‘Value’ fares, and offer additional benefits such as additional baggage allowance and greater flexibility with lower change and cancel fees. These fares are upgradeable using upgrade fee, CV points or vouchers.

Vistara Flexi fares, also available in all class, are priced at an affordable add-on to ‘Standard’ fares, and offer nil change and cancellation fees (conditions apply), in addition to certain other enhanced benefits such as additional free baggage allowance and priority check-in, baggage handling, and boarding. These fares are designed for those who seek the maximum convenience and flexibility in whichever class they choose to travel, and are willing to pay a reasonable premium for it.

Vistara Freedom Fares start 02 August 2018, and will be available on all major GDSes and channels of distribution including web, mobile app, OTAs, and travel agents. ‘Economy Lite’ fares will be available for flights operating August 29, 2018 onwards.

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