Etihad Airways, the UAE’s national carrier, has been awarded Best Airline Staff Service in the Middle East by the international air transport rating organisation Skytrax. The airline also ranked 12 among the World's Top 20 Airlines in 2022. The accolade recognises the care and attention to detail the airline’s teams give to customers’ needs throughout their journeys.
Commenting on the Award, Mohammad Al Bulooki, Group Chief Operating Officer, Etihad Aviation Group, said: “The Etihad family is grateful for this recognition from Skytrax which underlines the ambition to offer an unmatched proposition for travellers.
“As air travel comes soaring back this year, Etihad’s award-winning service aligned with a deep-seated commitment to sustainability, is proving to be a popular combination with guests.”
Environmental Airline of the Year 2022 Award:
The prestigious award follows Etihad being named ‘Environmental Airline of the Year 2022’ in the annual Airline Ratings, marking Etihad’s industry-leading strategy to improve aviation sustainability for both the airline itself and the entire industry.
Business Traveller Middle East Awards 2022:
In addition, the airline also won ‘Best Cabin Crew’ and ‘Best First Class’ at the Business Traveller Middle East Awards 2022.
As the UAE’s national carrier, Etihad operates to more than 70 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America. Earlier this year, Etihad also introduced the fuel-efficient Airbus A350-1000 to connect with New York, Chicago and London. In the first half of 2022, Etihad carried 4.02 million passengers, over three million more than the same time last year.