According to CEO of Air India Campbell Wilson, the airline's "best years are yet to come." Wilson also stated that undertaking "big and small, easy and tough" efforts is necessary to become a world-class airline. Campbell paid his first visit to the airline's headquarters in New Delhi and chatted with senior executives. He will take over as CEO and MD after the Tata Group acquires the airline in January.
He wrote a message to the staff saying, "Given the length and complexity of the road ahead, we must work hard to keep channels of communication open. Not just with our customers but within and across teams, too. For my part, I will start by devoting much of the next few weeks to meeting with as many of you as I can, getting to know you, giving a chance for you to know me, and to listening to what you have to say.”
Wilson spoke with senior executives at the airline, according to sources at the company, who spoke to PTI. Wilson wrote in his message that he was eager to join once all the legalities were finished.
"This morning, I was proud to walk through the doors of Air India's New Delhi office for the first time. To be a part of this iconic airline at this historic time in its journey is a rare and exciting privilege," he said.
Stating about the long and storied legacy that has touched millions, he said that, "Air India has always had a very special place in the hearts of travellers, including mine, ever since I flew an Air India 747 for the first time way back in 1995, to which many of you have contributed years of your working lives."