GVK Mumbai Airport has been taking strides to make the airport experience top notch for all the passengers which come to board the flight. The airport first introduced the fast security check method and has now launched a new technology-driven initiative. This introduction by CSIA is the ‘Digi-Yatra’ which aims at eliminating ‘boarding pass stamping’ for all domestic airlines operating out of Terminal 2. This introduction of Digi Yatra will facilitate more comfortable and swift check-in and security check of the travellers and will help them in avoiding long queues at the airport.
Digi Yatra First Proposed by BCAS
With the introduction of the Digi Yatra technology, CSIA has become the first airport in India to implement the technology which was initially proposed by the Bureau of Civil Aviation Security (BCAS). This also means that now passengers who are travelling from T2 at the Mumbai airport will be able to authenticate their boarding passes at the pre-embarkation security checkpoint by merely scanning the boarding pass barcode or QR code on their mobile phones via the E-gate reader. The E-gate reader will use the Live Passenger Dataset to authenticate the traveller’s boarding passes.
The primary aim of this implementation is that it will take the burden off of CISF staff who have to stamp the boarding pass now to authenticate it manually. The introduction of Digi Yatra will mean that now the CISF will save their time and the overall security procedure will be smoother for the passengers as well.
Drastic Reduction in Queues and Waiting Times
CSMIA also commented on the implementation of this new technology by the Mumbai airport. The authority termed it as the adoption of the latest tech and digitisation of the travel experience to make it hassle-free for the passengers. This self-service facility is expected to provide a seamless check-in experience for the travellers and an airport spokesperson has also confirmed that this facility has drastically reduced queues and waiting times at the airport. Not only this, but the Mumbai Airport is known for deploying advanced services like check-in kiosks, generating boarding pass and baggage tags through CUSS, and use of self-baggage drop facility for a faster check-in experience.