Mumbai's Chhatrapati Shivaji Maharaj International Airport (CSMIA) has set up a "Integrated Security Check Point" in Terminal 2 (T2). All international and domestic travellers would exit through T2, receive a common security clearance at Level 04, and proceed to the appropriate e-gates for the first time at any airport in India at this integrated security checkpoint. Then, every departing traveller goes to the relevant "Security Holding Area" (SHA).
The particular problems that arise at the airport on a regular basis demand solutions that not only take care of the immediate problem but also seamlessly incorporate an improved transit experience for the passengers.
In this regard, the CSMIA saw an opportunity to further streamline the security check-in procedure for both international and domestic passengers by bringing them together for security checks at a single security checkpoint for the first time. At Level 3 and Level 4 of Terminal 2, respectively, security checks for both domestic and foreign passengers were previously conducted.
After integration, both domestic and foreign travellers will now pass through any one set of e-gates placed at 05 distinct locations in the pre-security check area, and they will be separated by validation at a different set of e-gates placed after the security check.
Through the implementation of revolutionary initiatives that promote better passenger flow and movements, the CSMIA has the chance to demonstrate the operational efficiency that might be brought to airports as a result.
