The Ritz Carlton is one of the biggest hotel brands in the world. It has managed to keep its services excellent and consistent throughout the years. One of the most famous Ritz Carlton hotels in India is in Bangalore. The hotel has reopened its gates for the customers. But this time around, all the services come with increased hygiene and safety protocols. That is not a surprise though. Every hotel reopening at the time of global pandemic is bound to make changes to their hygiene standards. Ritz Carlton has followed the rules of the World Health Organisation (WHO) and the government of India to enhance safety its services. Ritz Carlton is calling this safety program – ‘We Care’. Let’s take a look at what’s new and changed in the hotel.
Ritz Carlton Bangalore New and Changed Services
Right off the bat, Ritz Carlton has emphasised on the importance of social distancing. It has introduced very stringent cleaning and sanitising protocols. Be it the guest rooms, high public areas such as hotel lobby or restaurants or the hotel cars, everything will be cleaned thoroughly.
The biggest change that you will notice is the contactless experience. For checking-in or checking-out, you will have to use your smartphone. In addition to this, for payments, only online payments will be accepted by the hotel. Room service will be done when guests are not in the room. All tables in the restaurant will be 6 feet apart. Along with that, customers will be provided with a digital menu.
For every person who enters the hotel, he/she will have to go through thermal checking. Personal protection kits will be available in the reception of the hotels. Room keys will be deposited separately so that they can be sanitised before used again.
All the hotel staff will go under a routine temperature check. With this, every employee of the hotel must have a green status on ‘Aarogya Setu’ app. The in-house cafeteria will only allow 50% of its capacity to be filled with people. Along with all this, air systems will be activated in rooms every 30 minutes to filter the old air.