Air India, AirAsia India to Transfer Domestic Passengers From One to Another During Operational Disruptions
In case of any flight delays or cancellations by Air India or AirAsia India, on one of the routes where the other airline is operational, the passengers will be transferred to the available alternative flight of the other.
- Air India and AirAsia India has signed an agreement on interline considerations on irregular operations.
- The agreement will allow airlines to transfer passengers from one flight to another in case of any disruptions.
- Air India-AirAsia India agreement is valid for two years, until February 2024.
Air India and AirAsia India, two aviation wings of Tata Group, have signed a contract on interline considerations on irregular operations (IROPs), which will allow the duo to transfer the passengers from one flight to another during disruptions in flight operations. This is the first official step after Air India takeover from the government of India and hints at the long-term possibility of merging AirAsia India into Air India. Air India – AirAsia India agreement will be valid until February 9, 2024, and will apply to domestic operations. Airlines typically enter into IROP agreements to serve on routes where they operate with a limited number of flights to prevent inconvenience to passengers in case of disruptions. Flight disruptions can occur due to several circumstances such as delays, cancellations, diversions, etc. “The arrangement will enable airport teams of both Air India and AirAsia to offer alternative first available flights so that inconvenience to passengers is minimized,” the airline said in a letter circulated by Air India’s ground handling department to its regional divisions across India.
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