Airlines to Face Strict Actions by DGCA for Wrongly Denying Boarding to Passengers

All Indian airlines have been ordered by the Directorate General of Civil Aviation (DGCA) to give compensation and services to passengers who are denied boarding despite being at the airport on time or in the case of a flight cancellation or delay. In the event that airlines violate the instruction, the aviation authority warned that "severe action will be initiated against the erring airline, including imposing financial penalties as per... Read More

SpiceJet Flight Faces Severe Turbulence; Cabin Luggage Falls on Passengers

After heavy turbulence rocked a SpiceJet flight during descent on Sunday, 14 passengers and three cabin crew members were hurt. On Sunday evening, the SpiceJet Boeing B737 flight SG -945 was flying from Mumbai to Durgapur when it encountered extreme turbulence while landing at Kazi Nazrul Islam Airport in Andal, West Burdwan, West Bengal. The jet, however, made a safe landing at Durgapur Airport. One person has suffered serious injuries... Read More

April 21st, 2022 8:19 PM 0 COMMENTS

For the First Ever Since the Pandemic, India’s Daily Domestic Passengers Exceed 400,000

India has returned to pre-pandemic traffic levels exactly two years and one month after suspending all domestic flights. On April 17th, 407,900 passengers flew within the country, bringing the total back to 2019 levels and indicating that the long-awaited rebound has arrived. Since domestic flights resumed in May 2020, Indian airlines have experienced a series of setbacks, ranging from the government's decision to limit capacity and ticket rates to waves... Read More

April 21st, 2022 6:59 PM 0 COMMENTS

Passengers Rejoice as US Airlines Drop Mask Mandate

Passengers on a US airline cheered as a flight attendant informed that masks are no longer required on flights, as shown in a video that has gone viral online. As a flight attendant announced the elimination of the mask mandate, passengers on a Delta Airlines aircraft clapped and cheered. After US President Joe Biden's mask mandate for aircraft and other public transportation was taken down by a federal judge, the... Read More

April 19th, 2022 6:15 PM 0 COMMENTS

Aer Lingus passengers mistakenly asked to prepare for water landing

On Saturday morning, passengers onboard Aer Lingus flight 343 from Zurich to Dublin were startled by an announcement telling them to prepare for an emergency water landing. Thankfully, the cabin crew swiftly corrected the mistake, assuring passengers that the plane would not crash into the water. Fearghal O'Lideacha told The Irish Times about the "very scary" incident, recalling that the pre-recorded message said, "ladies and gentlemen, this is an emergency."... Read More

March 21st, 2022 8:51 PM 0 COMMENTS

China Eastern Airline Carrying 132 Passengers Crashes in Guangxi Hills

On Monday, a China Eastern Airlines Boeing 737 carrying 132 people crashed in the hills of southern China, the country's biggest aircraft tragedy in more than a decade. President Xi Jinping of China has ordered "all-out rescue operations" for survivors at the disaster site, with search teams dispatched. There was no information on the casualties as of Monday evening. Mr. Xi stated that he was "shocked to learn about the... Read More

March 21st, 2022 2:12 PM 0 COMMENTS

Passengers of British Airways Faced Further Luggage Chaos at Heathrow Airport

Passengers who did not receive their bags at London's Heathrow Airport are once again condemning British Airways. Hundreds of travellers waiting for their bags at Heathrow had to wait for hours. After a while, the airport issued statements that no further baggage would be delivered for the remainder of the day. Hundreds of travellers were forced to depart without getting their stuff as a consequence. Despite BA's apology, passengers were... Read More

February 25th, 2022 4:02 PM 0 COMMENTS

Passengers Get Prepaid, App-Based Cab Service at Trivandrum Airport

Thiruvananthapuram International Airport is witnessing a string of enhancements in its amenities, the latest being the addition of app-based cab services for passengers. The travellers arriving at Trivandrum airport can now grab a taxi from domestic and international terminals. The passengers can book for the service via the mobile app or approach the dedicated prepaid taxi counters at both terminals to book taxis. The app-based cab service has been a... Read More

February 22nd, 2022 5:34 PM 0 COMMENTS

AirAsia India Brings FlyAhead Service for Passengers to India

AirAsia India has just announced a new service called ‘FlyAhead’. With the ‘FlyAhead’ service, passengers will be able to take an earlier flight if they wish to. It won’t be a free service though. Passengers who want to opt for an early flight than their pre-booked one will have to pay Rs 1500 for it. Corporate and SME customers will have to pay Rs 500 for the same. Guests who... Read More

February 22nd, 2022 4:02 PM 0 COMMENTS

Singapore Amends Travel Guidelines, VTL Passengers Get Relaxations

Singapore Airlines said that the country’s entry and COVID-19 testing criteria for Vaccinated Travel Lane (VTL) passengers had been relaxed, and its flight operations will begin from February 22. The passengers on VTL flights originating from India and arriving in Singapore must continue to provide a negative PCR or professionally performed ART test within two days of departure. According to Singapore Airlines (SIA), the travel history requirement of fully-vaccinated travellers... Read More

February 22nd, 2022 1:00 PM 0 COMMENTS

Some Airlines Relax COVID-19 Travel Guidelines for Indian Passengers

Few Gulf airlines have relaxed the COVID-19 testing requirements for Indian travellers, especially for the passengers travelling from Kolkata to Dubai. On its website, Emirates had mentioned that the passengers from India travelling via its airline need to have valid PCR test result from a test taken within 48 hours, and another rapid test taken within six hours of departure. Interestingly, the airline has specified that the guideline applies to... Read More

February 15th, 2022 7:47 PM 0 COMMENTS

India Revises COVID-19 Travel Guidelines for International Passengers

Providing considerable relief to the international passengers arriving in India, the Ministry of Health and Family Welfare has revised the COVID-19 guideline for the country that comes into effect from today. International travellers arriving in India do not require to undergo the mandatory seven-day quarantine as per the new COVID-19 guideline for India. Instead, the passengers will now have to self-monitor their health for 14 days. However, all passengers arriving... Read More

February 12th, 2022 6:18 PM 0 COMMENTS

Air India, AirAsia India to Transfer Domestic Passengers From One to Another During Operational Disruptions

Air India and AirAsia India, two aviation wings of Tata Group, have signed a contract on interline considerations on irregular operations (IROPs), which will allow the duo to transfer the passengers from one flight to another during disruptions in flight operations. This is the first official step after Air India takeover from the government of India and hints at the long-term possibility of merging AirAsia India into Air India. Air... Read More

February 11th, 2022 6:36 PM 0 COMMENTS

Government Fixes Airfare Bands to Protect the Interests of Airlines and Passengers

In the wake of the ongoing COVID-19 pandemic, the Ministry of Civil Aviation has introduced airfare bands with upper and lower limits. Under normal circumstances, the government will not establish airfare bands. Airlines are free to fix reasonable airfares under Aircraft Rules, 1937. The current step of fixing an upper and lower limit for the fares would protect the interests of both airlines and the passengers, according to Jyotiraditya Scindia,... Read More

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